Last updated: 24 July 2026
Healthy Teens is operated by Naturally Trim, ABN 71 665 675 570.
In this Privacy Policy, “Healthy Teens”, “we”, “us” and “our” refer to Naturally Trim trading as Healthy Teens.
Healthy Teens provides school programs, mentoring, fitness and wellbeing services, boxing based wellbeing programs, self defence workshops, respectful relationships education, school incursions, sports academies, keynote presentations and related services.
We are committed to handling personal information respectfully, securely and transparently.
This Privacy Policy explains how Healthy Teens collects, holds, uses, discloses and protects personal information.
It applies to information collected through:
This Privacy Policy should be read together with our Website and Program Terms and Conditions.
Where Healthy Teens introduces a mobile application, student platform or another digital service, we will update this Privacy Policy and provide any additional privacy notices or consent processes required before collecting information through that service.
This Privacy Policy provides general information about how Healthy Teens handles personal information.
Where appropriate, we may also provide a specific privacy notice when information is collected through:
A specific privacy notice may explain:
Where a specific privacy notice differs from this Privacy Policy, the more specific notice will apply to that particular collection.
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
The personal information we collect depends on the person’s relationship with Healthy Teens and the service being provided.
We may collect information such as:
Where necessary, we may also collect information relating to an injury, incident, complaint, behavioural concern, safety concern or emergency.
Some Healthy Teens services may require us to collect sensitive or health information.
This may include information about:
We will only collect sensitive or health information where it is reasonably necessary for our activities and we have appropriate consent or another lawful basis for collecting it.
We ask schools, parents, guardians and participants not to provide more sensitive information than is reasonably necessary.
Healthy Teens works primarily with children and young people.
We take additional care when handling their personal information and aim to collect only what is reasonably necessary for:
Depending on the circumstances, consent or authority may be obtained from:
Where a young person has sufficient understanding and capacity, we may also seek their agreement or consent directly.
We will aim to explain why information is being collected in language that is appropriate to the participant’s age and circumstances.
We do not sell children’s personal information.
Where Healthy Teens relies on consent to collect, use or disclose personal information, that consent may generally be withdrawn by contacting us.
Withdrawal of consent:
We will explain any practical consequences of withdrawing consent where appropriate.
We may collect personal information directly from an individual when they:
We may also receive personal information from:
Where a school or organisation provides personal information to Healthy Teens, it is responsible for ensuring that it is authorised to provide that information.
Healthy Teens may occasionally receive personal information that we did not request.
Where this occurs, we will assess whether we could have lawfully collected the information ourselves.
Where the information is not reasonably necessary or cannot lawfully be retained, we will take reasonable steps to securely destroy or de-identify it, provided we are not legally required to keep it.
We may collect, hold and use personal information to:
We will generally use personal information for the purpose for which it was collected or for a related purpose that would reasonably be expected.
We may use information for another purpose where consent has been obtained or where the use is otherwise permitted or required by law.
Schools and organisations may provide Healthy Teens with information about participants so that we can safely and appropriately deliver a program.
This may include:
We will use this information only for legitimate program, safety, reporting and legal purposes.
Participants should understand that information shared during a school program may be provided to appropriate school staff where reasonably necessary for:
Schools remain responsible for their own collection, use, storage and disclosure of student information.
Healthy Teens programs may include:
This information may be used to:
Where practical, reports will use aggregated or de-identified information.
We will not publicly identify an individual student through program results without appropriate permission.
Healthy Teens may use technology to help organise, store, summarise, analyse or report information.
Technology may assist with administrative work, program evaluation, communications or preparation of reports. Healthy Teens will maintain appropriate human oversight when technology is used.
We will not treat a technology-generated score, category, indicator or recommendation as a medical or psychological diagnosis.
Where artificial intelligence or automated tools are used, we will aim to:
Healthy Teens will not rely solely on an automated system to make a decision that significantly affects a participant’s access to a program, support, opportunity or service unless the use has been clearly explained and is permitted by law.
Before introducing an app, automated risk indicator, digital student profile or recommendation system, Healthy Teens will update this Privacy Policy and provide any additional notices or consent processes required.
Healthy Teens may use information that has been aggregated or appropriately de-identified for:
We will take reasonable steps to ensure individuals are not reasonably identifiable from this information.
We will not identify a school or organisation in public reporting without permission where identification would not otherwise be reasonably expected.
Participation in a Healthy Teens program does not automatically constitute consent to photography, video recording or publication.
We will not intentionally publish identifiable photographs, recordings or testimonials involving students unless appropriate consent or authority has been obtained.
Consent may be sought from:
Where a school, parent or organisation supplies photographs, recordings, names, logos or testimonials for publication, they confirm that they have obtained the permissions required for that use.
Testimonials may be lightly edited for spelling, grammar or length, provided their meaning is not materially changed.
Consent may be withdrawn by contacting Healthy Teens. We will take reasonable steps to stop future use, although we may not be able to retrieve material that has already been printed, shared or distributed beyond our reasonable control.
We may disclose personal information where reasonably necessary to:
We will aim to disclose only the information reasonably necessary for the relevant purpose.
Healthy Teens does not sell or rent personal information to third parties.
Healthy Teens cannot promise complete confidentiality where information indicates that a child, participant or another person may be at risk of serious harm.
Where a participant discloses, or we reasonably suspect:
We may record and share relevant information with an appropriate school representative, parent, guardian, emergency service, child protection authority, police or other responsible body.
Information will be handled in accordance with applicable child safety, reporting and information-sharing requirements.
In an emergency, Healthy Teens may use or disclose personal or health information where reasonably necessary to:
We will limit the information shared to what is reasonably necessary in the circumstances.
Healthy Teens may use contact information to communicate about:
We will only send direct marketing where permitted by law.
Electronic marketing messages will provide a way to unsubscribe where required.
A person may opt out at any time by:
Opting out of marketing will not prevent us from sending information reasonably required to manage an existing booking or service.
Our website may use cookies and similar technologies to:
Website analytics may collect information such as:
This information may not identify a visitor by name, but it may still constitute personal information in some circumstances.
Visitors can control or disable cookies through their browser settings. Some website features may not function correctly if cookies are disabled.
Our website and communications may link to or use third party services, including:
Those providers have their own privacy policies and terms.
Healthy Teens is not responsible for how an independent third party handles information once a person leaves our website or directly uses that provider’s service.
We take reasonable steps when selecting providers that will handle personal information on our behalf.
Some technology and service providers used by Healthy Teens may store, process or allow access to personal information outside Australia.
These providers may operate in countries including the United States and other countries in which their systems, support personnel, contractors or related companies are located.
Where required, we will take reasonable steps to ensure that overseas handling of personal information is consistent with applicable Australian privacy obligations.
The countries involved may change if a provider changes its infrastructure, subcontractors or service locations.
Individuals may contact us for further information about the providers currently used and the locations in which information may be processed.
Where online or electronic payment facilities are used, payment information may be processed by a third party payment provider.
Healthy Teens does not generally receive or retain complete credit or debit card information where it is entered directly into a payment provider’s secure system.
We may retain transaction details such as:
Payment providers handle information in accordance with their own privacy policies and security practices.
Healthy Teens takes reasonable steps to protect personal information from:
Our safeguards may include:
No electronic transmission or storage method can be guaranteed to be completely secure.
Individuals should avoid sending unnecessary sensitive information through ordinary email or general website forms.
A data breach may occur where personal information is lost, accessed without authorisation or disclosed without authorisation.
If Healthy Teens becomes aware of a suspected data breach, we will take reasonable steps to:
Where applicable privacy law requires notification, Healthy Teens will notify affected individuals and the relevant regulator within the required timeframe.
Healthy Teens keeps personal information only for as long as it is reasonably required for:
Retention periods may differ depending on the type of information, the age of the participant and the circumstances in which the information was collected.
When information is no longer reasonably required and there is no legal obligation to retain it, we will take reasonable steps to securely destroy or de-identify it.
Where lawful and practical, a person may interact with Healthy Teens anonymously or using a pseudonym.
This may not be possible where we need to know a person’s identity to:
An individual may request access to personal information Healthy Teens holds about them.
A parent, guardian or authorised representative may make a request on behalf of a child or another person where they have appropriate authority.
Whether information can be provided to a parent or guardian may depend on:
Before providing access, we may need to verify the requester’s identity and authority.
We will generally provide access unless there is a lawful reason not to do so, such as where access would unreasonably affect another person’s privacy or create a serious safety concern.
Where we refuse access, we will explain the reason where required and advise what options are available.
Requests may be sent to [email protected].
Healthy Teens aims to keep personal information accurate, complete, relevant and current.
A person may ask us to correct information they believe is:
Correction requests should identify the information concerned and explain the requested change.
If we do not agree to make a correction, we will explain why where required and advise what options are available.
Some information relating to a Healthy Teens program may be held by the school or organisation that booked the service.
Healthy Teens may not control or have access to every record held by that organisation.
Where a request concerns information held only by a school or another organisation, the person may need to contact that organisation directly.
This does not prevent a person from requesting access to information Healthy Teens separately holds.
A person who believes Healthy Teens has mishandled their personal information may make a privacy complaint.
Complaints should be sent to:
Privacy Officer
Healthy Teens
Email: [email protected]
Phone: 0411 558 692
Address: Office 4, 470 St Kilda Road, Melbourne, Victoria 3004
Please include:
We will aim to:
If we do not respond within a reasonable period, or the person is not satisfied with our response, they may be able to lodge a complaint with the Office of the Australian Information Commissioner.
Where a concern relates to health information handled in Victoria, the person may also be able to contact the Victorian Health Complaints Commissioner.
The Health Complaints Commissioner provides a free and impartial service relating to health services and the handling of health information in Victoria.
Healthy Teens may update this Privacy Policy when:
The current version will be published on our website with the date it was last updated.
Material changes may also be communicated directly where appropriate.
Questions, access requests, correction requests and privacy complaints may be directed to:
Healthy Teens
Naturally Trim, ABN 71 665 675 570
Office 4, 470 St Kilda Road
Melbourne, Victoria 3004
Email: [email protected]
Phone: 0411 558 692