Last updated: 24 July 2026
Healthy Teens is operated by Naturally Trim, ABN 71 665 675 570.
In these Terms, “Healthy Teens”, “we”, “us” and “our” refer to Naturally Trim trading as Healthy Teens.
Our website is located at www.healthyteens.com.au.
You can contact us at:
Email: [email protected]
Phone: 0411 558 692
Address: Office 4, 470 St Kilda Road, Melbourne, Victoria 3004
In these Terms:
Client means the school, organisation, business, parent, guardian or other person who requests, books or pays for a Service.
Participant means a student, young person, staff member, parent or other individual participating in a Service.
Service means any program, workshop, mentoring session, presentation, incursion, training session, consultation or related service delivered by Healthy Teens.
Program Materials means worksheets, presentations, videos, reports, training plans, resources and other materials created or supplied by Healthy Teens.
These Terms apply to:
By using the website, accepting a proposal or booking a Service, you agree to these Terms.
Where an accepted proposal, quote, booking confirmation or service agreement contains additional or different conditions, that document will apply to the extent of any inconsistency.
A person under 18 must not make a booking or enter into an agreement with Healthy Teens without the involvement of a parent, guardian, school or other authorised organisation.
Healthy Teens provides services that may include:
The exact content, duration, location, participant numbers, facilitators, fees and intended outcomes will be stated in the relevant proposal, quote or booking confirmation.
We take reasonable care when preparing information for the Healthy Teens website. However, website content is provided for general information only and may not reflect the circumstances of every school, organisation, parent or participant.
Program descriptions, availability, facilitators, pricing and delivery formats may change.
Nothing on the website constitutes medical, psychological, legal or other professional advice. Website content should not be relied on as a substitute for an individual assessment, diagnosis or treatment by an appropriately qualified professional.
Healthy Teens provides educational, mentoring, fitness and wellbeing services.
Unless expressly agreed otherwise in writing, our Services are not:
Healthy Teens facilitators do not diagnose or treat physical or mental health conditions unless they are separately qualified and expressly engaged to provide that professional service.
The use of a program name such as “Boxing Therapy” describes the program’s wellbeing and engagement approach. It does not mean that the program constitutes psychological or clinical therapy.
A participant requiring medical, psychological or emergency assistance should be referred to an appropriately qualified professional.
In an emergency, call 000.
Submitting an enquiry or booking request does not automatically create a confirmed booking.
Unless otherwise agreed in writing, a booking is confirmed when:
The person accepting a proposal on behalf of a school, organisation or business confirms that they have authority to make the booking.
Healthy Teens may decline a booking where we cannot safely, appropriately or reasonably deliver the requested Service.
Healthy Teens will deliver the agreed Service with reasonable care and skill.
We may reasonably adapt activities, discussions, exercises or delivery methods in response to:
We will not materially change the agreed purpose of a Service without discussing the proposed change with the Client.
Services may be delivered by Healthy Teens employees, contractors or approved facilitators.
Where reasonably necessary, we may replace a nominated facilitator with another appropriately experienced facilitator.
Where legally required, personnel delivering Services to children and young people must maintain the relevant working-with-children checks, registrations or clearances.
The Client must provide Healthy Teens with accurate and relevant information required for safe and appropriate program delivery.
This may include information about:
The Client must notify Healthy Teens of any material change to this information before the Service is delivered.
The Client must not knowingly withhold information that may materially affect participant safety or our ability to deliver the Service.
Healthy Teens may modify, postpone or suspend participation where relevant information has not been provided or where participation may create an unreasonable safety risk.
The Client is responsible for obtaining any consent required from participants, parents, guardians or authorised representatives before participation.
Participation in physical activities is voluntary.
Participants should tell a Healthy Teens facilitator or supervising staff member if they:
Participants must follow reasonable safety instructions given by Healthy Teens facilitators and supervising staff.
Healthy Teens may ask a participant to stop or modify an activity where:
We will make reasonable adjustments where practical. However, not every activity will be suitable for every participant.
Some Healthy Teens Services involve:
Physical activity involves inherent risks, including fatigue, muscle soreness, strains, falls, accidental contact and injury.
Healthy Teens takes reasonable precautions to identify and reduce foreseeable risks. However, risk cannot be completely removed from physical activity.
Participants must not participate in an activity that is inconsistent with medical advice or their current physical condition.
Where there is uncertainty about a participant’s ability to safely take part, the Client, parent, guardian or participant should obtain appropriate medical advice before participation.
Unless specifically agreed otherwise, Healthy Teens boxing based wellbeing activities are non contact. Any activity involving controlled physical contact must be expressly approved and delivered with appropriate safety controls.
Supervision arrangements will be agreed as part of the booking.
Unless Healthy Teens expressly agrees otherwise in writing, a school or organisation retains its usual duty of care for its students and must ensure that an appropriate staff member is present or readily available during the Service.
The school or organisation remains responsible for:
Healthy Teens facilitators will exercise reasonable care in relation to activities they directly supervise.
If a participant requires urgent medical assistance, Healthy Teens may:
Where a school or organisation is responsible for the participant, its emergency and first aid procedures will ordinarily apply.
The Client is responsible for ensuring that emergency contact information is accurate and accessible.
Healthy Teens is committed to the safety, participation and wellbeing of children and young people.
Healthy Teens personnel must comply with applicable child-safety, reporting, information-sharing and working-with-children obligations, together with relevant school or organisational policies communicated to us.
Where a participant discloses, or a facilitator reasonably suspects:
Healthy Teens may record and share relevant information with the school, parent, guardian, emergency services, child protection authority, police or another appropriate body where permitted or required by law.
Healthy Teens cannot promise complete confidentiality where withholding information may place a child, participant or another person at risk.
Child-safety concerns will be handled in accordance with applicable law and Healthy Teens’ Child Safety and Wellbeing Policy.
Participants are expected to behave respectfully towards facilitators, staff and other participants.
Healthy Teens may pause or end an activity where conduct creates an unreasonable risk to:
Healthy Teens may consult the Client, school staff, parent or guardian where a participant’s continued involvement needs to be reviewed.
Where reasonably practical, we will first attempt to modify the activity or address the conduct before excluding a participant.
Removing a participant for genuine safety or serious behavioural reasons does not automatically entitle the Client to a refund.
Program fees will be stated in the relevant quote, proposal, invoice or booking confirmation.
Fees will clearly indicate whether GST is included or added to the quoted amount.
Unless otherwise agreed in writing:
Healthy Teens will not add undisclosed charges that have not been reasonably agreed with the Client.
We may recover reasonable expenses incurred when pursuing a valid overdue debt where permitted by law.
Where a Service requires regional, interstate or extended travel, the proposal may include:
These costs will be disclosed in the proposal or agreed with the Client before they are incurred.
If travel requirements materially change after a booking is confirmed, Healthy Teens will discuss any additional cost with the Client before proceeding.
Cancellation and rescheduling conditions may be included in the relevant proposal, quote or booking confirmation.
Where no separate conditions have been provided, the Client must give Healthy Teens as much notice as reasonably possible.
Healthy Teens may charge a reasonable amount reflecting losses directly caused by a cancellation or late rescheduling, including:
Any cancellation amount will be reasonably related to the circumstances and will not operate as a penalty.
Healthy Teens will take reasonable steps to reduce avoidable cancellation costs.
Where practical, we may offer to transfer the booking to another suitable date rather than cancel it.
Healthy Teens may need to modify, postpone or cancel a Service because of:
Where this occurs, we will notify the Client as soon as reasonably practical.
Depending on the circumstances, we may:
We will act reasonably when determining the most appropriate remedy.
Healthy Teens Services are designed to support outcomes such as:
Individual outcomes depend on many factors, including attendance, participation, individual needs, program duration, school support, home circumstances and follow-up after the program.
Healthy Teens does not guarantee that every participant will achieve the same result.
Results, survey findings, case studies and testimonials displayed on our website relate to particular individuals or cohorts and are not guarantees of future outcomes.
Healthy Teens will not intentionally publish identifiable photographs, recordings or testimonials involving students without the relevant consent or authority.
Consent to participate in a Service does not automatically constitute consent to photography, recording or publication.
Where a school, organisation or parent provides photographs, recordings, testimonials, names, logos or other content for publication, they confirm that they have obtained the permissions required for that use.
Healthy Teens may lightly edit an approved testimonial for spelling, grammar or length, provided the meaning is not materially changed.
Requests to remove published content will be considered promptly, subject to legal requirements and material already distributed beyond our reasonable control.
Where agreed with the Client, Healthy Teens may collect program information such as:
This information may be used to:
Healthy Teens will not publicly identify an individual student through program reporting without appropriate permission.
Healthy Teens may use aggregated or appropriately de-identified information for internal evaluation, proposals, funding applications, program development and general reporting, provided individuals and schools are not reasonably identifiable unless permission has been obtained.
Healthy Teens handles personal information in accordance with its Privacy Policy and applicable privacy obligations.
Information submitted through the website or during a Service may be used to:
Sensitive, medical or student information should not be submitted through a general website contact form unless it is necessary and the person submitting it is authorised to do so.
Where consent is required to collect, use or disclose personal or sensitive information, the Client is responsible for obtaining any consent that falls within the Client’s responsibilities. Healthy Teens will obtain consent where that responsibility rests with us.
Our Privacy Policy should be read together with these Terms.
Each party must take reasonable steps to protect confidential information received from the other party.
Confidential information does not include information that:
Healthy Teens may disclose confidential information where reasonably necessary to:
Nothing in this section prevents Healthy Teens from using appropriately de-identified information as permitted under these Terms.
Healthy Teens owns or is authorised to use the intellectual property contained in:
Program Materials may be used by the Client only for the purpose for which they were supplied.
Unless Healthy Teens provides written permission, you must not:
Schools may make reasonable internal copies of student materials where this is expressly permitted or reasonably required for the booked Service.
The website may contain links to external websites or services, including booking, payment, social media, video or communication platforms.
Healthy Teens does not control all third-party services and is not responsible for their content, availability, security or privacy practices.
Accessing a third-party service is at your discretion and may be subject to separate terms and privacy policies.
We do not guarantee that the website will always be available, uninterrupted or free from errors.
You must not:
We may restrict access to the website where reasonably necessary for maintenance, security or legal reasons.
Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or protection that cannot lawfully be excluded, restricted or modified.
Where the Australian Consumer Law or another applicable law provides a right or remedy, that law will apply despite anything else stated in these Terms.
Healthy Teens will not be responsible, to the extent permitted by law, for loss or injury caused by:
This exclusion does not apply to the extent that loss or injury was caused by Healthy Teens’ negligence, breach of contract or failure to comply with a non-excludable legal obligation.
Nothing in these Terms limits liability where it would be unlawful to do so.
Where the law permits liability for breach of a statutory guarantee to be limited, our liability may be limited to:
This limitation will apply only where it is lawful, fair and reasonable in the circumstances.
We encourage Clients, parents, schools and participants to raise concerns as soon as possible so they can be addressed appropriately.
Complaints may be sent to:
Email: [email protected]
Phone: 0411 558 692
Please provide enough information for us to understand and investigate the matter.
We will aim to:
Child-safety complaints will be managed in accordance with applicable child-safety and reporting requirements.
If a contractual dispute arises, each party agrees to first attempt to resolve it through good-faith discussion.
If the dispute cannot be resolved directly, the parties may consider mediation or another appropriate dispute-resolution process before commencing court proceedings.
This section does not prevent either party from seeking urgent legal relief or exercising a right that cannot lawfully be restricted.
A proposal, quote, booking or agreement may be accepted electronically, including through:
The Client is responsible for ensuring that contact information supplied to Healthy Teens is accurate and current.
Notices concerning a booking may be sent to the most recent email address provided by the Client.
These Terms, together with the accepted proposal, quote, booking confirmation or service agreement, constitute the agreement between Healthy Teens and the Client concerning the booked Service.
Neither party should rely on a statement or promise that is not included in those documents.
Nothing in this section excludes liability for misleading or deceptive conduct or limits any right that cannot legally be excluded.
If any part of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply.
A failure or delay by either party in exercising a right does not constitute a waiver of that right.
A waiver is effective only when it is provided in writing by the party granting it.
Healthy Teens may update these Terms when our Services, website or legal obligations change.
The current version will be published on the website with the date it was last updated.
Changes will apply prospectively and will not remove rights that have already accrued under an existing confirmed booking.
These Terms are governed by the laws of Victoria, Australia.
The parties submit to the jurisdiction of the courts and tribunals of Victoria and any courts entitled to hear appeals from them.
Questions about these Terms may be directed to:
Healthy Teens
Naturally Trim, ABN 71 665 675 570
Office 4, 470 St Kilda Road
Melbourne, Victoria 3004
Email: [email protected]
Phone: 0411 558 692